SHIPPING POLICY

We ship furniture products to eligible addresses within the United States.

Order Processing

Orders are generally processed within 2–5 business days after payment is confirmed.

Delivery

Estimated delivery time is generally 5–15 business days after order processing. Delivery times may vary depending on the product, destination, carrier, weather, and other circumstances.

Large or heavy furniture may require additional delivery time.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before payment.

Any applicable shipping promotions will be clearly stated on our website.

Tracking

Tracking information will be provided when available after your order has shipped. Please allow some time for tracking information to become active.

Delivery Information

Customers are responsible for providing accurate shipping information when placing an order.

For large furniture, customers should make sure that the delivery address has sufficient access through doors, hallways, stairs, elevators, and other areas required for delivery.

Unless otherwise stated on the product page, standard delivery does not include furniture assembly, installation, removal of existing furniture, or disposal of packaging.

Delivery Issues

If your order is damaged, defective, incorrect, or appears to have been lost during delivery, please contact us as soon as possible at service@ibcocp.com with your order number and relevant photos or information.

We will work with you to review and resolve the issue.

Contact

Landiquan (Beijing) Biotechnology Co., Ltd.

18F, Building 2, No. 16 Nansanhuan West Road, Fengtai District, Beijing, China

Phone: +86 181 7137 1292

Email: service@ibcocp.com